Return Policy
we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused, unworn, and in original packaging
- Item must include proof of purchase (order confirmation or receipt)
- Items on clearance or final sale are not eligible for return
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
- Refunds will be processed to your original payment method
- It may take 5–10 business days for the amount to appear in your account
Exchanges
We only replace items if they are defective, damaged, or you received the wrong product. If you need an exchange, contact us at: [your support email]
Non-Returnable Items
- Gift cards
- Sale/discounted items (if marked final sale)
- Used or damaged items not due to our error
Shipping Returns
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company (it may take time to post)
- Contact your bank