Shipping policy
Shipping Policy
At Fytroly, we are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information..
Estimated Delivery Times
-
Canada: 7–12 Business Days
-
United States: 7–12 Business Days
-
United Kingdom: 7–14 Business Days
-
Australia & New Zealand: 8–15 Business Days
-
Europe: 8–15 Business Days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or high-demand periods.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
We occasionally offer free shipping promotions. When available, these promotions will be clearly displayed on our website.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your package's journey in real time.
Delays & Lost Packages
While we work closely with our shipping partners to ensure timely delivery, unforeseen delays can occasionally occur.
If your package appears lost or has not arrived within the expected delivery timeframe, please contact our support team and we will investigate the issue promptly.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Fytroly is not responsible for orders shipped to incorrectly entered addresses.
Questions?
If you have any questions regarding your shipment, our customer support team is here to help. Contact us and we will respond as quickly as possible.